5 articles
Troubleshooting
What each license state means, why an update or an import is not behaving, why the editor and the site can differ, and how to reach support.
License ProblemsWhat each license status on the License screen means, what still works in each state, and the fix for the common license situations.Updates Not ShowingHow Canvas updates arrive through the normal WordPress pipeline, why an update can be visible but not installable, and how to force a fresh check.Demo Import ProblemsWhat the requirements check verifies before an import, which findings block and which only warn, and what to do when a step fails mid-run.The Editor Looks Different From The SiteThe honest reasons a page can render differently in the block editor and on the front end, and how to check each one.Getting SupportWhere to open a support request, what to include so the first reply is the useful one, and what to check before writing.